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Hackney iCare

Translations and Advocacy

Staff at the hospital and out in the community work hard to understand the needs of the patients who use their services. We know that coming to hospital or being treated in the community can sometimes be a frightening and frustrating time for those patients who do not speak English as their first language.We have a number of bi-lingual health advocates speaking a variety of languages.

Bilingual health advocacy: Who is the service for?
People who do not speak English and need support when they have a health appointment. We try to provide have advocates or interpreters where we can. Where we cannot provide an advocate or interpreter we provide a telephone interpreting service that can be accessedimmediately to assist you in your communication with a health care professional. Telephone interpreting is available in the hospital and in GP practices.

Who to contact

Telephone

Website
Homerton University Hospital

Where to go

Name
Hospital Advocacy Service, Homerton University Hospital
Address
46 - 48
Clifden Road
Hackney
London
Postcode
E9 6SR

Other Details

Availability

Referral required
Yes
Referral Details

Patients can self refer or be referred by a health professional.

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