Hackney iCare

Frequently Asked Questions

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If you have a disability you may be entitled to help with equipment or adaptations for your home. We may be able to help you if you: have a disability or have a long term illness which causes you to have difficulties coping with daily…
By law, all care homes must comply with a set standard of care. The Care Quality Commission (CQC) inspects all registered care homes and writes a report on what they find.  Reading the reports of the care homes you are considering can help you make…
The Community Library Service (CLS) provide an outreach library delivery service directly to your door. The service is open to all Hackney residents who are unable to access a branch library either on a temporary or permanent basis. It provides a range of library material including: Books in…
Anyone can change their GP without giving a reason. On the other hand, if you moved out of the GP’s usual area, there is no need to change unless the GP says that treatment and home visits can not be continued. If you decide to…
The Council offers a range of grants to help with the cost of carrying out essential repairs and improvements in private homes in Hackney. These grants are administered by Private Sector Housing. Find out more about renovation grants.
You may be able to get a Bereavement Payment. This will depend on the amount of national insurance contributions your wife paid, whether or not she was entitled to a Retirement Pension when she died and if you are under 65. A Bereavement Payment is…
If you are receiving benefits If you are going in to hospital you should immediately notify the Department for Work and Pensions (DWP). This is important as in some cases your DWP benefit entitlement will have to be reassessed to take account of your new circumstances.…
Free treatment is available, but not automatically for every person who enters the UK from abroad. Emergency, compulsory psychiatric, and contagious or infectious disease treatments are free. HIV diagnosis is free but treatment may not be. Some NHS treatments have to be paid for As…
We can deliver meals to older or vulnerable people in their own homes. Meals can be also provided on a short or long term basis according to need. Find out more about  mobile meals.
For some older people, moving to a care home is a positive choice. Daily chores become a thing of the past, and care is always at hand. Many care homes offer an excellent service, and the range is wide. There are several types of care…