Hackney iCare

Emergency help

In this section you can search for local and national support and advice agencies that can advise you on keeping safe.

Contact Hackney Adult Social Care

If you or someone you know needs help, your first point of contact should be Hackney Adult Social Care’s Information & Assessment Team on 020 8356 6262. If you or someone is already receiving care or support services, you should call 020 8356 5095 during daytime office hours: Monday to Friday 9am to 5pm. For out of hours emergencies (including bank holidays), call 020 8356 2300.

Urgent help

If the situation is extremely urgent, you should call the following services:

  • Emergency Services - dial 999 for police, fire or ambulance. Dial 112 to contact the emergency services if you are anywhere in the EU.
  • Accident & Emergency - Phone Homerton University Hospital on 020 8510 5555.
  • GPs - Your GP will be familiar with your medical history and will be able to direct you appropriately. Out of normal surgery hours you will be redirected to Harmony Care Services, a local service that provides cover for GPs from 6:30pm to 8am Monday to Friday and all day weekends and bank holidays. You can phone them direct, out of normal surgery hours on 020 7388 5800.
  • NHS Direct can provide health advice and information. Visit www.nhsdirect.nhs.uk or call 0845 4647 at any time.

 

Frequently Asked Questions

The first thing to do if you discover or experience an emergency is dial 999. Don't assume someone else has done it. If you are at home or somewhere safe, stay in and turn on your TV and/or radio for more..…

If they or others are at risk of immediate danger, make yourself safe and call 999. If the danger is not immediate contact Adult Social Services Information & Assessment Team on 020 8356 6262 or email access@hackney.gov.uk. We will do everything more..…

If they or others are at risk of immediate danger, make yourself safe and call 999. If the danger is not immediate contact Adult Social Services Information & Assessment Team on 020 8356 6262 or email access@hackney.gov.uk. We will do everything more..…

Hackney's Adults and Older People's Services provide a wide range of services for different people and their carers. Sometimes things can go wrong. Please tell us if you are unhappy with our service, the way you have been treated or more..…